Each piece is made or curated with care, and we want you to love what you receive. If something isn't right, we're here to help.
Returns must be requested within **3 days of delivery**.
To initiate a return, please email **[email protected]** with:
* Your Order ID * Reason for return * Clear photographs and/or videos of the product * Photos of the packaging (if applicable)
Requests received after 3 days of delivery may not be eligible for return, replacement, or refund.
If your order arrives damaged, defective, or you receive the wrong item, please contact us within **3 days of delivery** with the required photographs and details.
After reviewing the claim, we may offer:
* A replacement product * Store credit * A refund
depending on the nature of the issue.
To be eligible for a return:
* The product must be unused and in its original condition. * All original packaging, tags, and accessories (if applicable) must be included. * The item must not show signs of wear, misuse, washing, alteration, or damage caused after delivery.
We cannot accept returns or exchanges for:
* Customized or personalized products * Handmade items with natural variations in color, texture, finish, size, or pattern * Sale, clearance, promotional, or discounted items * Gift cards or digital products (if applicable) * Products damaged due to misuse, mishandling, improper storage, or normal wear and tear
Many of our products are handmade or handcrafted. Slight variations in color, texture, embellishments, dimensions, or finish are a natural part of the handmade process and make each piece unique.
These variations are not considered defects and do not qualify for returns, refunds, or exchanges.
Once your return request is approved and, where applicable, the returned item is received and inspected, we will notify you of the outcome.
Approved refunds will be processed to the original payment method within **7–10 business days**, depending on your bank or payment provider.
Shipping charges are refundable only if the return is due to an error on our part or a defective product.
Orders may be cancelled before they are shipped.
Customized or personalized orders may only be cancelled before production has started.
**BySabhyata reserves the right to reject any return, replacement, or refund request if sufficient proof of damage, defect, incorrect delivery, or other claimed issue is not provided.**
For any questions regarding returns, refunds, or cancellations, please contact us at: